As we celebrate our 10-year anniversary, we want to take a moment to reflect on the feedback and experiences of our valued clients. Our mission has always been to revolutionize the auction industry by providing top-tier technology solutions and unparalleled customer service. The testimonials from our clients speak volumes about the impact we have made over the past decade. Here’s a closer look at how our clients feel about partnering with BidWrangler.
A Game-Changer for Auction Companies
Many clients describe BidWrangler as a game-changer for their auction businesses. Jackson Rogers from Rogers Auctioneers highlights how our user-friendly platform has helped elevate their company to the next level. He appreciates the simplicity of the website, which makes it easier for bidders to participate and for auctioneers to manage their events.
Linford Berry from Mountain Valley Auction Group shares a similar sentiment. He praises BidWrangler for being innovative and responsive, particularly when they needed a simulcast experience that combined online pre-bidding with real-time video and audio. This flexibility and adaptability have been crucial to their success in marketing a variety of assets.
Outstanding Customer Service
A recurring theme in client feedback is BidWrangler's exceptional customer service. Sheldon Yoder from Enlisted Auctions commends our top-tier customer service, noting how quickly their questions are answered, sometimes within minutes. This prompt and reliable support is echoed by Rick Sammons from Bullseye Auction & Appraisal, who values our unmatched response time and the integrity we maintain in protecting bidder data.
Michael Fortna from Fortna Auctioneers emphasizes our commitment to customer satisfaction, while Paige Phillips from ProTEAM™ Auction describes BidWrangler as a true partnership that she highly recommends to others. Our clients consistently highlight the professionalism, helpfulness, and dedication of our team.
Seamless and User-Friendly Technology
BidWrangler’s technology is designed to be intuitive and easy to use, which is highly appreciated by our clients. David Klein from First Mid Ag points out how our platform has served them well since they began online services in 2020. Bridget Lavigne from Horse Auctions USA shares that joining BidWrangler was the best decision she ever made, praising the platform's ease of use and recommending it to others.
Mark Manley from Wiregrass Auction Group underscores the importance of offering a seamless mobile bidding platform branded to their company, a key feature that BidWrangler provides. This customization not only enhances their brand identity but also ensures a consistent and professional experience for their bidders.
Supporting Business Growth
Our clients attribute significant business growth to their partnership with BidWrangler. Joel Gavaletz from Geyer Auction Company shares impressive statistics: 125 auctions in less than a year, with over 12,000 unique bidders and 42,000 auction registrations. He expresses his satisfaction with the platform and regrets not switching to BidWrangler sooner.
Dan Newman from Alaska Premier Auctions & Appraisals highlights how BidWrangler has been instrumental in building their auction company from the ground up, thanks to our guidance, partnership, and support. Kevin Borger from Generations Real Estate & Auction notes the exponential growth their business has experienced with BidWrangler's help, making it easy to recommend us to others.
Reliability and Continuous Improvement
Clients also appreciate BidWrangler's reliability and continuous improvement. Damien Massart from Massart Auctioneers describes our platform as the premier choice for its features, user-friendly interface, and awesome customer support. He mentions how BidWrangler streamlines the auction process, ensuring efficiency and ease for both auctioneers and bidders.
Jim Green from Green Real Estate & Auction Co. highlights the addition of BidWrangler Auction Management (BAM) software as a game-changer that speeds up the cataloging process and makes invoicing easy. He values the outstanding customer service and communication, noting that people would be hard-pressed to find a better company to partner with.
Building Long-Term Relationships
Many clients view their relationship with BidWrangler as more than just a business partnership. John Genovese Jr. from Malama Auctions describes how BidWrangler has become like family, with unwavering support and dedication that feels like a true partnership built on trust and mutual growth. John Nicholls from Nicholls Auction Marketing Group appreciates the service after the sale, noting that BidWrangler’s team is filled with top-notch professionals who are the best at what they do.
T. Kyle Swicegood from The Swicegood Group, Inc. sums it up perfectly: "BidWrangler has been the best business partner I’ve ever had."
Conclusion
As BidWrangler celebrates a decade of success, we are immensely proud of the positive impact we have had on our clients’ businesses. Their testimonials reflect our commitment to innovation, customer satisfaction, and industry-leading technology. We look forward to many more years of partnership and growth, continuing to transform the auction industry together.
